Patient Services Coordinator III

Novant Health; Parish Place (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health is seeking an administrative support professional for a medical office environment. You will handle patient demographics, insurance information, charges and collections, and schedule appointments with accuracy and timeliness.

The role requires a High School Diploma or GED, and at least one year of clerical experience in a medical office. Proficiency with EPIC and strong communication skills are needed. You will work as part of a team in a dynamic healthcare setting.

Qualifications

• High School Diploma or GED required.
• One year of clerical experience in a medical office setting required.
• Knowledge of medical office software for updating patient demographics, posting charges, copays and scheduling. EPIC experience preferred.
• Excellent verbal communication, confidentiality, and teamwork skills are essential.
• Familiarity with coding requirements and payor billing knowledge desirable.

Responsibilities

• Record patient demographics, insurance information, charges and collections accurately and timely.
• Schedule patient appointments accurately and efficiently.
• Cross-train in multiple administrative support functions.

Skills

Clerical experience

Medical office software

Verbal communication

Adaptable

Organizational skills

Confidentiality

Team player

EPIC experience

Medical terminology

Billing knowledge

Education

High School Diploma or GED

Tools

EPIC systems

Billing software

Job description

What We Offer

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

What You\'ll Do

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We\'re Looking For

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required.
  • Other related experience may be considered in lieu of medical office experience.
• Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional skills preferred: Proficient in use of all computer software utilized in practice.

Job Opening ID

187837