Patient Services Coordinator III

Novant Health; Charleston (SC); On-site; USD 19,000 - 29,000; Full time

Job summary

Novant Health in Charleston, SC is seeking an administrative clerk to accurately record patient demographics, insurance details, charges and collections, and to schedule appointments in a timely manner.

The role requires one year of medical office clerical experience, strong communication, confidentiality, and EPIC systems knowledge, with adaptability to changing priorities in a collaborative team.

Qualifications

• High School Diploma or GED required.
• One year clerical experience in a medical office required.
• Proficient with medical office software for demographics, charges, copays and scheduling.
• Excellent verbal communication and confidentiality.
• Ability to adapt to changing priorities and work as part of a team.
• Basic medical terminology; EPIC systems knowledge.
• Knowledge of payer billing requirements and coding basics.
• Initiative, organization, problem solving and critical thinking.

Responsibilities

• Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections.
• Scheduling patient appointments in a timely and accurate manner.
• Cross-training required in multiple administrative support functions.

Skills

Verbal communication

Organizational skills

Problem solving

Critical thinking

Confidentiality

Teamwork

Initiative

Interpersonal skills

Adaptability

Medical terminology

Education

High School Diploma or GED

Tools

EPIC systems

Job description

What We Offer

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We Offer

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We're Looking For

• Education: High School Diploma or GED, required.


• Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.


• Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.


• Additional Skills Preferred: Proficient in use of all computer software utilized in practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

172540