Patient Services Coordinator II - Front Desk & Care Coordination

UAB Medicine; Birmingham (AL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Wellness programs

Parental leave

PSLF program

Job summary

UAB Medicine is a leading health system in Alabama seeking a patient services associate to support clinics and providers. You will schedule patients, enter insurance data, and handle clerical tasks to ensure smooth operations.

The role requires a high school diploma with clerical experience and knowledge of medical terminology; CPR and CPC are valued. This on-site position offers benefits and professional growth opportunities within a large academic medical center.

Qualifications

• High school diploma or equivalent and two years office/clerical experience in customer service, call center, physician office or other clinical environment required.
• Demonstrated organizational and leadership skills; excellent customer service and communication skills required.
• Must: attend all required coursework; basic knowledge of medical terminology and advanced PC applications; math & bookkeeping skills; excellent telephone & customer service skills; knowledge of English grammar & punctuation; related coursework preferred.
• Currently CPC certification preferred; CPR required or to be obtained within 30 days of employment.

Responsibilities

• Provide a variety of specialized services to support physician and provider operations.
• Schedule and add-on patients to clinic, answer phones and route calls, enter demographics and insurance data into IDX.
• Obtain insurance authorizations and referrals; schedule surgical cases.
• Check in/out patients, collect copays, and perform patient follow-up as needed.
• Coordinate patient care with satellite clinics and other staff.

Skills

Customer service

Communication

Organizational skills

Medical terminology

Education

High school diploma

Two years clerical experience

Tools

IDX system

PC applications

Microsoft Office

Job description

UAB Medicine is a leading health system in Alabama seeking a patient services associate to support clinics and providers. You will schedule patients, enter insurance data, and handle clerical tasks to ensure smooth operations.

The role requires a high school diploma with clerical experience and knowledge of medical terminology; CPR and CPC are valued. This on-site position offers benefits and professional growth opportunities within a large academic medical center.