Patient Services Coordinator II: Scheduling & Care Support

UAB Medicine; Birmingham (AL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Employee wellness programs

Paid parental leave

PSLF program eligibility

Job summary

UAB Medicine is seeking a detail-oriented clerical professional to support physicians and providers in a busy clinical setting. The role includes scheduling, data entry in IDX, and obtaining necessary authorizations to ensure smooth patient care.

The successful candidate will manage patient flow, verify demographics, assist with billing tasks, and coordinate care across satellite clinics, enabling high-quality service and efficient operations.

Qualifications

• High school diploma or equivalent and 2 years office/clerical experience.
• Strong organizational, leadership and customer service skills.
• Basic medical terminology and PC/databases knowledge; math/bookkeeping skills.
• Preference for CPC certification; CPR required within 30 days.

Responsibilities

• Schedule and add-on patients to clinic; answer phones and route calls.
• Enter demographic and insurance data into IDX system; obtain authorizations.
• Schedule surgical cases and assist with patient flow in clinic.
• Check in/out patients and collect copays; perform follow-up communications.
• Coordinate patient care with satellite clinics and assist with related forms.

Skills

Organizational skills

Leadership

Customer service

Communication skills

Math & bookkeeping

English grammar & punctuation

Education

High school diploma

Coursework in Business Office Education or similar

CPC certification (preferred)

CPR certification (required within 30 days)

Tools

IDX system

Microsoft Office

Job description

UAB Medicine is seeking a detail-oriented clerical professional to support physicians and providers in a busy clinical setting. The role includes scheduling, data entry in IDX, and obtaining necessary authorizations to ensure smooth patient care.

The successful candidate will manage patient flow, verify demographics, assist with billing tasks, and coordinate care across satellite clinics, enabling high-quality service and efficient operations.