Patient Services Coordinator II — Elevate Patient Care Ops

UAB Medicine; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Employee wellness programs

Paid parental leave

PSLF eligibility

Job summary

UAB Medicine is seeking a full-time clerical professional to support the operations of physicians, advanced practice providers and clinics in our Birmingham, Alabama system. You will perform office/clerical duties, engage in patient-friendly service, and may supervise other clerical staff as needed.

Ideal candidates have a high school diploma with 2 years in customer service or physician-office settings, strong organizational skills, and proficiency in medical terminology, PC software, and data

Qualifications

• High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center or physician office or other clinical environment required.
• Demonstrated organizational and leadership skills; excellent customer service and communication skills required.
• Must: Attend all required course work; possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; perform math & bookkeeping skills; possess exceptional telephone & customer service skills; knowledgeable of English grammar & punctuation.
• Business Office Education or similar coursework preferred.

Responsibilities

• Provide a variety of specialized services in support of the operations of assigned physicians, advanced practice providers and clinics.
• May direct the work of other clerical employees.

Skills

Customer service

Organizational skills

Leadership

Communication skills

Math & bookkeeping

English grammar & punctuation

Medical terminology

PC applications

Database management

Education

Business Office Education or similar coursework

Tools

PC applications

Database management

Job description

UAB Medicine is seeking a full-time clerical professional to support the operations of physicians, advanced practice providers and clinics in our Birmingham, Alabama system. You will perform office/clerical duties, engage in patient-friendly service, and may supervise other clerical staff as needed.

Ideal candidates have a high school diploma with 2 years in customer service or physician-office settings, strong organizational skills, and proficiency in medical terminology, PC software, and data