Patient Services Coordinator: Scheduling & Coordination

UAB Medicine; Birmingham (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Educational assistance programs

Paid time off

Employee wellness programs

Parental leave

PSLF program eligibility

Job summary

UAB Medicine in Birmingham, AL is seeking a capable clerical professional to support physicians and advance practice providers. The role includes scheduling, data entry in IDX, authorizations, referrals, and patient coordination across clinics.

The ideal candidate will have a high school diploma and 1 year of office/clerical experience, with strong organizational, communication, and customer service skills. Training and growth opportunities are offered within a comprehensive health system.

Qualifications

• High school diploma or equivalent and one year office/clerical experience in customer service, call center, physician office or other clinical environment required.
• Demonstrated organizational and leadership skills; excellent customer service and communication skills.
• Must attend required coursework; basic medical terminology knowledge; advanced PC applications, software, and database management; math & bookkeeping skills.

Responsibilities

• Schedule and add-on patients to clinic; answer telephones and route calls.
• Enter demographic and insurance data into IDX system; obtain insurance authorizations and referrals.
• Schedule surgical cases; check out patients in clinic and collect copays.
• Coordinate patient care at satellite clinics and perform related clerical duties.

Skills

Customer service

Communication

Organizational skills

Medical terminology knowledge

Math & bookkeeping

Telephone skills

Education

High school diploma

Tools

IDX system

Job description

UAB Medicine in Birmingham, AL is seeking a capable clerical professional to support physicians and advance practice providers. The role includes scheduling, data entry in IDX, authorizations, referrals, and patient coordination across clinics.

The ideal candidate will have a high school diploma and 1 year of office/clerical experience, with strong organizational, communication, and customer service skills. Training and growth opportunities are offered within a comprehensive health system.