Clinic Operations & Patient Services Coordinator II

University of Alabama at Birmingham; University (IL); On-site; USD 22,000 - 27,000; Full time

Job summary

University of Alabama at Birmingham is seeking a Patient Services Coordinator II to manage patient check-in/out, support clinic operations, and assist physicians and staff in daily tasks.

The role includes scheduling, coordinating care, maintaining records, and ensuring forms and supplies are available; strong organizational and customer service skills are essential for onsite day shift.

Qualifications

• High school diploma or equivalent; 2 years of office/clerical experience in a clinical or customer service setting.
• Demonstrated organizational and leadership skills; excellent customer service and communication abilities.
• Must attend required coursework; basic knowledge of medical terminology and PC applications; math & bookkeeping skills.
• Exceptional telephone and customer service skills; strong English grammar and punctuation.

Responsibilities

• Coordinate scheduling for clinics and template management to optimize clinic flow.
• Collaborate with registration, triage staff, and outside facilities to obtain medical records and arrange aftercare and follow-up.
• Ensure clinics have necessary forms and handouts; order supplies and perform administrative tasks like typing and filing.
• Maintain and organize charts/records; ensure proper storage and scanning of clinic materials.

Skills

Office experience

Customer service

Organizational skills

Medical terminology

PC software

Math & bookkeeping

Telephone skills

Education

High school diploma

CPC certification (preferred)

Tools

Electronic medical records

Job description

University of Alabama at Birmingham is seeking a Patient Services Coordinator II to manage patient check-in/out, support clinic operations, and assist physicians and staff in daily tasks.

The role includes scheduling, coordinating care, maintaining records, and ensuring forms and supplies are available; strong organizational and customer service skills are essential for onsite day shift.