Patient Services Coordinator II: Clinic Scheduling & Support

UAB Medicine; Birmingham (AL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Employee assistance program

Wellness program

Paid parental leave

PSLF eligible

Job summary

UAB Medicine is seeking a detail-oriented clinic support specialist in Birmingham to assist physicians and providers. You will schedule patients, enter demographic and insurance data, obtain referrals, and help coordinate care across satellite clinics.

The role requires a high school diploma and 2 years of clerical or customer service experience, with strong medical terminology knowledge and proficient PC skills. CPR due within 30 days and CPC certification preferred.

Qualifications

• High school diploma or equivalent and two years of office/clerical experience in a medical setting or customer service role.
• Basic medical terminology knowledge; strong PC skills; ability to perform math and bookkeeping tasks.
• Certified Professional Coder (CPC) by AAPC preferred; CPR certification required within 30 days.

Responsibilities

• Answer calls, schedule patients, and enter demographics and insurance data into the IDX system.
• Obtain insurance authorizations and referrals and schedule surgical cases.
• Check in/out patients, collect copays, and follow up with patients as needed.
• Coordinate patient care with satellite clinics and perform other clerical duties as required.

Skills

Customer service

Medical terminology

Office software

Data entry

Phone etiquette

Education

High school diploma

Tools

IDX system

Job description

UAB Medicine is seeking a detail-oriented clinic support specialist in Birmingham to assist physicians and providers. You will schedule patients, enter demographic and insurance data, obtain referrals, and help coordinate care across satellite clinics.

The role requires a high school diploma and 2 years of clerical or customer service experience, with strong medical terminology knowledge and proficient PC skills. CPR due within 30 days and CPC certification preferred.