Patient Services Coordinator II: Patient Care & Operations

UAB Medicine; Birmingham (AL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Employee assistance program

Wellness programs

Paid parental leave

PSLF Program eligibility

Job summary

UAB Medicine is seeking a clerical professional to support physicians and clinics. You will perform specialized, policy-driven tasks and may supervise other clerical staff to maintain smooth clinic operations.

The ideal candidate has strong customer service and communication skills, basic medical terminology, and proficiency with office software. A high school diploma and relevant experience are required; CPC certification is preferred.

Qualifications

• High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required.
• Demonstrated organizational and leadership skills; excellent customer service and communication skills required.
• Must attend all required coursework assigned by management;
• Possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management;
• Be able to perform math & bookkeeping skills;
• Possess exceptional telephone & customer service skills; and be knowledgeable of English grammar & punctuation.
• Business Office Education or similar coursework preferred.
• Currently certified as a Certified Professional Coder (CPC) by the American Academy of Professional Coders (AAPC) preferred.

Responsibilities

• Under general supervision and according to UAB Medicine established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physicians, advanced practice providers and assigned clinics.
• May direct the work of other clerical employees.

Skills

customer service

communication skills

organization

math & bookkeeping

Education

High school diploma or equivalent

Business Office Education or similar coursework preferred

Certified Professional Coder (CPC) preferred

Tools

Medical terminology

PC applications & database management

Job description

UAB Medicine is seeking a clerical professional to support physicians and clinics. You will perform specialized, policy-driven tasks and may supervise other clerical staff to maintain smooth clinic operations.

The ideal candidate has strong customer service and communication skills, basic medical terminology, and proficiency with office software. A high school diploma and relevant experience are required; CPC certification is preferred.