Patient Services Coordinator I — Clinic Front Desk

UAB Medicine; Hoover (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Employee assistance

Wellness programs

Parental leave

PSLF Program

Plus more

Job summary

UAB Medicine is seeking a full-time clerical professional to support clinic operations. Under supervision, you will schedule patients, enter demographic and insurance data into the IDX system, and assist with appointments and referrals.

You will also handle patient check-in/out, collect copays, coordinate care with satellite clinics, and perform related administrative duties to ensure smooth patient flow and quality service.

Qualifications

• High school diploma or equivalent and 1 year of office/clerical experience in medical settings.
• Strong organizational and leadership skills with excellent customer service.
• Must attend required coursework and have basic medical terminology and PC knowledge.
• Able to perform math and bookkeeping; strong telephone and grammar skills.
• Business Office coursework preferred.

Responsibilities

• Provide a variety of clerical services to support physician and provider operations.
• Schedule patients, answer calls, and enter demographic/insurance data into IDX.
• Obtain insurance authorizations and referrals; schedule surgical cases.
• Check in/out patients and collect copays; follow up with patients.
• Coordinate patient care with satellite clinics and handle related forms.

Skills

Customer service

Communication skills

Organizational skills

Telephone etiquette

Team coordination

Education

High school diploma or equivalent

Business Office education

Tools

IDX system

Microsoft Office

Job description

UAB Medicine is seeking a full-time clerical professional to support clinic operations. Under supervision, you will schedule patients, enter demographic and insurance data into the IDX system, and assist with appointments and referrals.

You will also handle patient check-in/out, collect copays, coordinate care with satellite clinics, and perform related administrative duties to ensure smooth patient flow and quality service.