Patient Services Coordinator II

Medical Care of Boston Management Corporation; Haverhill (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Massachusetts is seeking a Medical Administrative Assistant to join a busy ambulatory practice. You will greet patients, register them, schedule and verify demographics, and serve as a central communications source for care delivery.

The role requires a High School diploma or GED, plus 1–3 years related work experience and experience with computer systems and Microsoft Office. Strong customer service and teamwork skills are essential, and influenza vaccination is

Qualifications

• High school diploma or GED required; medical admin training preferred.
• 1–3 years related experience in ambulatory or health-care settings.
• Experience with computer systems and MS Office applications.

Responsibilities

• Greet patients and visitors with courtesy and privacy.
• Perform check-in, registration, scheduling and demographics verification.
• Collect co-payments following standard procedures.
• Schedule, reschedule and cancel appointments to fit patient/provider needs.
• Act as liaison between patients and practice staff to ensure smooth flow.

Skills

Customer Service

Communication

Scheduling

Registration

Privacy/HIPAA

Education

High School Diploma or GED

Medical Admin Assistant Certificate

Tools

Microsoft Office Suite

Job description

Beth Israel Lahey Health in Massachusetts is seeking a Medical Administrative Assistant to join a busy ambulatory practice. You will greet patients, register them, schedule and verify demographics, and serve as a central communications source for care delivery.

The role requires a High School diploma or GED, plus 1–3 years related work experience and experience with computer systems and Microsoft Office. Strong customer service and teamwork skills are essential, and influenza vaccination is