Patient Services Coordinator I – Medical Front Office

US Oncology Network-wide Career Opportunities; Harker Heights (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

US Oncology Network — Texas Oncology in Harker Heights is hiring a Patient Services Representative I. This full-time position handles scheduling, insurance verification, and patient counseling regarding insurance and payment issues.

It supports a collaborative clinic environment with opportunities for professional growth. The role emphasizes front-office efficiency, confidentiality, and coordinating with departments to ensure smooth patient flow.

Qualifications

• High School Diploma or equivalent required.
• 0-3 years of medical business office experience.

Responsibilities

• Efficiently schedules new patients, referrals and returning patients per guidelines.
• Cancels/reschedules appointments according to physician schedule changes.
• Meets with patients to schedule future appointments, procedures, or other exams.
• Triage and respond to scheduling calls in a timely and accurate manner.
• Ensure authorizations and referrals are obtained and attached to appointments to avoid delays in payment.
• Maintain scheduling template with physician meetings, satellite schedule, and call coverage.

Education

High School Diploma or equivalent

Job description

US Oncology Network — Texas Oncology in Harker Heights is hiring a Patient Services Representative I. This full-time position handles scheduling, insurance verification, and patient counseling regarding insurance and payment issues.

It supports a collaborative clinic environment with opportunities for professional growth. The role emphasizes front-office efficiency, confidentiality, and coordinating with departments to ensure smooth patient flow.