Patient Services Coordinator - Hybrid/Remote Eligible

Gamma Phi Omega International; Ann Arbor (MI); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement matching

Job summary

The University of Michigan is seeking a Patient Services Intermediate to support pediatric specialties and the GI division in ambulatory clinics, including off-site locations. You will coordinate communications among physicians, nurses, staff, and patients to ensure smooth clinic operations.

A High School diploma and 3–4 years in a large healthcare system are required. Proficiency with MiChart, Epic, and standard office software, plus strong interpersonal skills, are essential.

Qualifications

• High School diploma or equivalent required.
• 3-4 years experience in a large healthcare system.
• Proficient with EMR and standard office software.
• Strong interpersonal and communication skills.
• Ability to manage stress and maintain confidentiality.

Responsibilities

• Provide clinic operational support to the Pediatric Specialties ACU and the GI Division, including off-site locations.
• Coordinate communication between physicians, nurse providers, clinic personnel, and patients.
• Assist in identifying and resolving clinic operational problems and train new staff.
• Maintain excellent rapport with patients, faculty, and staff in a team setting.
• Participate in Lean in Daily Work (LIDW) for continuous quality improvement.
• Fax Server Management; distribute faxes to nursing providers and verify information in MiChart.
• Correspond with Providers to obtain additional documentation and medical records.
• SignNow Management.
• Inbasket Management: triage messages and forward for follow-up.
• Process Lab Results, Radiology Images and Biopsy Slides.
• Obtain Medical Records; process FMLA and other forms.
• Provide backup coverage for other PSI roles as needed.

Skills

EMR proficiency

MiChart

Office software

Communication skills

Team collaboration

Attention to detail

Education

High School diploma

Tools

MiChart Cadence/Epic

Job description

The University of Michigan is seeking a Patient Services Intermediate to support pediatric specialties and the GI division in ambulatory clinics, including off-site locations. You will coordinate communications among physicians, nurses, staff, and patients to ensure smooth clinic operations.

A High School diploma and 3–4 years in a large healthcare system are required. Proficiency with MiChart, Epic, and standard office software, plus strong interpersonal skills, are essential.