Patient Services Coordinator — Front Office

Community Health Resources; Manchester (CT); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

403b retirement plan

Insurance discounts

Tuition reimbursement

Wellness stipend

Counseling services

Employee events

Job summary

Community Health Resources is seeking an Office Assistant to support front-office operations in Manchester, CT. The role includes scheduling, answering calls, and coordinating with clinicians in a fast-paced clinic environment.

Responsibilities include triage for crises, liaising with providers, handling payments, and maintaining records and calendars to ensure smooth daily operations.

Qualifications

• High School diploma or equivalent required.
• Previous office or customer service experience required.
• Valid driver’s license required.
• Bilingual (Spanish speaking) preferred.

Responsibilities

• Provides staff support for direct care functions and coordinates with administrative team.
• Schedules appointments and answers main telephone line in a busy clinic.
• Assists patients with questions and requests; triages clients in crisis.
• Acts as liaison with doctors and other providers during patient crises.
• Maintains documentation, copies, scans, mails, and files paperwork.

Skills

Customer service

Multitasking

Telephone handling

Scheduling

Bilingual (Spanish speaking)

Education

High School diploma or equivalent

Valid driver’s License

Job description

Community Health Resources is seeking an Office Assistant to support front-office operations in Manchester, CT. The role includes scheduling, answering calls, and coordinating with clinicians in a fast-paced clinic environment.

Responsibilities include triage for crises, liaising with providers, handling payments, and maintaining records and calendars to ensure smooth daily operations.