Clinic Front Desk & Scheduling Specialist

(CHR) Community Health Resources, Inc.; Manchester (CT); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

PTO including birthday

403b retirement plan

Tuition reimbursement

Wellness program

Counseling services

Job summary

CHR Community Health Resources, Inc. in Manchester, CT, is seeking an Office Assistant for the Front Office Northeast program.

This full-time role supports staff in a fast-paced clinic serving clients with severe mental illness, with occasional shifts at the East Hartford site. You will manage appointment scheduling, answer the main line, triage crises, collect co-pays, and coordinate with physicians and therapists while maintaining records and communication.

Qualifications

• Education: High School diploma or equivalent required.
• Experience in an office or customer service setting preferred.
• Valid driver’s license required.

Responsibilities

• Schedule appointments and answer main telephone line in a busy clinic.
• Coordinate between clients, staff, and providers for appointments and meetings.
• Assist patients with questions, triage crises, and refer to appropriate services.
• Maintain documentation, schedules, and paperless workflows as needed.
• Handle patient payments, insurance verification, and records distribution.

Skills

Office experience

Customer service

Multitasking

Education

High School diploma or equivalent

Job description

CHR Community Health Resources, Inc. in Manchester, CT, is seeking an Office Assistant for the Front Office Northeast program.

This full-time role supports staff in a fast-paced clinic serving clients with severe mental illness, with occasional shifts at the East Hartford site. You will manage appointment scheduling, answer the main line, triage crises, collect co-pays, and coordinate with physicians and therapists while maintaining records and communication.