Patient Services Coordinator - Front Desk & Scheduling

Spine & Injury Clinic; Laramie (WY); On-site; USD 32,000 - 42,000; Full time

Job summary

Spine & Injury Clinic in Laramie, WY is seeking a reliable Receptionist/Office Assistant for a full-time, long-term role. The position emphasizes professional customer service, accurate data handling, and team collaboration to support patient care.

The ideal candidate will have a High School diploma or GED, strong Microsoft Office skills, and excellent communication. Experience in medical office billing is beneficial but not required.

Qualifications

• High School diploma or GED required.
• Proficient in Microsoft Office.
• Strong customer relations and customer service.
• Excellent written and verbal communication skills.
• Excellent telephone etiquette.
• Attention to detail and accuracy in task completion.
• Positive attitude with excellent interpersonal skills and ability to interact with patients and coworkers.
• Team-oriented and adaptable to changing workload.

Responsibilities

• Providing our patients with excellent service.
• Checking patients in and out
• Answering multi-line telephone and directing calls
• Chart preparation
• Data-entry; obtaining and entering patient information
• Scheduling
• Managing patient upcoming appointments
• Patient payment collection and processing
• Assisting patients regarding billing questions and payment options
• Cross-training as needed to assist in other areas

Skills

Customer service

Written & verbal communication

Telephone etiquette

Attention to detail

Teamwork

Multitasking

Interpersonal skills

Medical terminology knowledge

Insurance billing awareness

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Spine & Injury Clinic in Laramie, WY is seeking a reliable Receptionist/Office Assistant for a full-time, long-term role. The position emphasizes professional customer service, accurate data handling, and team collaboration to support patient care.

The ideal candidate will have a High School diploma or GED, strong Microsoft Office skills, and excellent communication. Experience in medical office billing is beneficial but not required.