Patient Services Coordinator – Front Desk & Scheduling

Proliance Surgeons; Issaquah (WA); On-site; USD 29,000 - 33,000; Full time

Job summary

Proliance Surgeons is seeking a Patient Services Representative to be the welcoming face of the practice, handling appointment scheduling, check-ins, and insurance verification. You will verify eligibility, collect payments, and coordinate with the clinical team to keep patient flow smooth.

The role requires 1–2 years in public-facing medical office settings, with a High School Diploma or equivalent. Schedule is Monday–Friday during standard business hours; familiarity with EMR and practice

Qualifications

• High School Diploma or equivalent.
• 1-2 years of public contact experience, preferably in a medical office.
• Minimum 1 year of front office or reception experience in healthcare.
• Practice Management experience is a plus.

Responsibilities

• Provide exemplary customer service in person and on the phone.
• Greet and direct patients, vendors, and visitors.
• Schedule appointments and manage check-ins with insurance verification.
• Enter patient information into practice management and EMR systems with high accuracy.
• Communicate appointment status and delays to patients and staff.
• Ensure patient privacy and HIPAA compliance.

Skills

Customer service

Interpersonal skills

HIPAA compliance

Time management

Adaptability

Communication

Self-motivation

Education

High School Diploma or equivalent

Job description

Proliance Surgeons is seeking a Patient Services Representative to be the welcoming face of the practice, handling appointment scheduling, check-ins, and insurance verification. You will verify eligibility, collect payments, and coordinate with the clinical team to keep patient flow smooth.

The role requires 1–2 years in public-facing medical office settings, with a High School Diploma or equivalent. Schedule is Monday–Friday during standard business hours; familiarity with EMR and practice