Patient Services Coordinator: Front Desk & Scheduling

UNAVAILABLE; El Paso (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The US Oncology Network's Texas Oncology clinic in El Paso is seeking a Patient Services Coordinator to support the Revenue Cycle Department. The role involves greeting patients, registering and scheduling appointments, handling calls, collecting co-pays, and guiding patients through forms and insurance information.

The ideal candidate has a high school diploma and some receptionist or office experience, with proficiency in Microsoft Office (Outlook, Word, Excel).

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous manner.
• Checks in patients and informs clinical staff of patient arrival.
• Processes patient paperwork and collects co-pays and balances.
• Schedules returning appointments and provides appointment details to patients.
• Maintains patient charts, demographics and insurance information.
• Ensures confidentiality and HIPAA compliance in handling patient records.
• Adheres to department procedures and performs other duties as assigned.

Skills

Front desk / receptionist

Customer service

Microsoft Office

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

The US Oncology Network's Texas Oncology clinic in El Paso is seeking a Patient Services Coordinator to support the Revenue Cycle Department. The role involves greeting patients, registering and scheduling appointments, handling calls, collecting co-pays, and guiding patients through forms and insurance information.

The ideal candidate has a high school diploma and some receptionist or office experience, with proficiency in Microsoft Office (Outlook, Word, Excel).