Oncology Front Desk & Patient Services Coordinator

US Oncology Inc.; Austin, Northern (TX, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

The US Oncology Network's Texas Oncology clinic in Austin seeks a Patient Services Coordinator to join the Revenue Cycle Department. This full-time role, based at 4101 James Casey Street, involves greeting patients, scheduling, handling calls, collecting co-pays, and maintaining accurate patient data in a fast-paced environment.

The ideal candidate will have an outgoing, service-oriented mindset, strong computer skills, and prior receptionist or office experience.

Qualifications

• High school diploma or equivalent required or higher.
• Experience as a receptionist or in an office setting preferred.
• Proficiency with computer systems and Microsoft applications required.

Responsibilities

• Greets patients and visitors in a prompt, courteous, professional manner.
• Registers and schedules appointments efficiently and confirms details.
• Answers and screens calls, relays messages to clinical staff.
• Collects co-pays, updates demographics and insurance information.
• Provides general administrative support and maintains lobby area.
• Maintains confidentiality and adheres to HIPAA requirements.

Skills

Computer skills

Receptionist experience

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The US Oncology Network's Texas Oncology clinic in Austin seeks a Patient Services Coordinator to join the Revenue Cycle Department. This full-time role, based at 4101 James Casey Street, involves greeting patients, scheduling, handling calls, collecting co-pays, and maintaining accurate patient data in a fast-paced environment.

The ideal candidate will have an outgoing, service-oriented mindset, strong computer skills, and prior receptionist or office experience.