Patient Access & Scheduling Coordinator

Texas Oncology; McAllen (TX); On-site; USD 34,000 - 48,000; Full time

Job summary

Texas Oncology is seeking a Patient Services Coordinator to support the Revenue Cycle Department at the 1901 S. 2nd Street clinic in McAllen, Texas.

This full-time role handles patient check-in, scheduling, call routing, and co-pay collection while maintaining accurate patient records and confidentiality. The ideal candidate has front-office experience, proficiency with Microsoft Office, and a commitment to compassionate, compliant care.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft (Outlook, Word, Excel) required.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions and routes messages.
• Schedules returning appointments in accordance with physician/office guidelines.
• Maintains lobby area and office supplies required for daily activities.

Skills

Customer service

Communication skills

Computer proficiency

Education

High school diploma or equivalent

Receptionist/office experience

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Texas Oncology is seeking a Patient Services Coordinator to support the Revenue Cycle Department at the 1901 S. 2nd Street clinic in McAllen, Texas.

This full-time role handles patient check-in, scheduling, call routing, and co-pay collection while maintaining accurate patient records and confidentiality. The ideal candidate has front-office experience, proficiency with Microsoft Office, and a commitment to compassionate, compliant care.