Patient Services Coordinator: Front Desk & Scheduling

UNAVAILABLE; Bastrop (TX); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

The US Oncology Network in Bastrop, TX is seeking a Patient Services Coordinator to support the Medical Oncology Department. This full-time role handles patient check-in, scheduling, and routine inquiries in a fast-paced clinic setting.

Level 1/2/Sr options depend on prior experience; strong MS Office skills and familiarity with medical office processes are desired. Monday–Friday schedule with standard clinic hours. The department emphasizes compliance and patient confidentiality.

Formación

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel.
• Must complete required e-learning courses within 90 days of occupying position.
• Level 2 requires at least 18 months front medical office receptionist experience with insurance forms and scheduling software.
• Level Sr requires at least 5 years front medical office receptionist experience with insurance forms and scheduling software.

Responsabilidades

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
• Checks patients out after examination. Schedules returning appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
• Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.

Conocimientos

Front desk experience

MS Office software

Medical office coordination

E-learning readiness

Educación

High school diploma or equivalent

Herramientas

MS Outlook

MS Word

MS Excel

Descripción del empleo

The US Oncology Network in Bastrop, TX is seeking a Patient Services Coordinator to support the Medical Oncology Department. This full-time role handles patient check-in, scheduling, and routine inquiries in a fast-paced clinic setting.

Level 1/2/Sr options depend on prior experience; strong MS Office skills and familiarity with medical office processes are desired. Monday–Friday schedule with standard clinic hours. The department emphasizes compliance and patient confidentiality.