Patient Services Coordinator: Clinic Scheduler & Welcoming Pro

Texas Oncology; Bastrop (TX); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

The US Oncology Network’s Texas Oncology Bastrop clinic is hiring a Patient Services Coordinator to support the Medical Oncology Department. This full-time role Monday through Friday, 7:30a–4:30p, involves greeting patients, scheduling, intake, insurance data, and coordinating with staff.

Ideal candidates will have a high school diploma, receptionist/office experience, and proficiency in Microsoft Office and related systems. Training courses complete within 90 days.

Formación

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsabilidades

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
• Checks patients out after examination. Schedules returning appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
• Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.
• Provides general administrative support by filing charts and forms. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.
• Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient’s records.
• Other duties as requested or assigned. May type memos and forms. No more than five high level duties.

Conocimientos

Receptionist experience

Customer service

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Outlook

Excel

Descripción del empleo

The US Oncology Network’s Texas Oncology Bastrop clinic is hiring a Patient Services Coordinator to support the Medical Oncology Department. This full-time role Monday through Friday, 7:30a–4:30p, involves greeting patients, scheduling, intake, insurance data, and coordinating with staff.

Ideal candidates will have a high school diploma, receptionist/office experience, and proficiency in Microsoft Office and related systems. Training courses complete within 90 days.