Patient Services Coordinator: Front Desk & Scheduling

City of Hope; Bastrop (TX); Presencial; USD 32.000 - 45.000; Jornada completa

Descripción de la vacante

Texas Oncology in Bastrop is seeking a Patient Services Coordinator to join the Medical Oncology Department. This full-time role supports patient intake, scheduling, and front-desk operations at 3107 Highway 71 East.

The ideal candidate will greet patients, collect forms, schedule appointments, and maintain accurate records while upholding HIPAA and compliance requirements. This position offers standard clinic hours and a client-focused environment.

Formación

• High school diploma or equivalent is required.
• Some receptionist or office experience is preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel is required.
• Must complete required e-learning courses within 90 days of occupying position.

Responsabilidades

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination; collects and files forms; updates demographics and insurance information; collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions; routes to appropriate personnel; takes messages; communicates promptly according to procedures.
• Schedules returning appointments; provides detailed appointment information and directions.
• Notifies staff of cancellations and reschedules appointments; notes in patient chart.
• Maintains lobby area and supplies; provides general administrative support.
• Adheres to confidentiality and HIPAA laws and guidelines.
• Other duties as requested; no more than five high level duties.

Educación

High school diploma or equivalent

Herramientas

Outlook

Office Word

Excel

Descripción del empleo

Texas Oncology in Bastrop is seeking a Patient Services Coordinator to join the Medical Oncology Department. This full-time role supports patient intake, scheduling, and front-desk operations at 3107 Highway 71 East.

The ideal candidate will greet patients, collect forms, schedule appointments, and maintain accurate records while upholding HIPAA and compliance requirements. This position offers standard clinic hours and a client-focused environment.