Oncology Front Office: Patient Services Coordinator

City of Hope; Weatherford (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Texas Oncology in Weatherford, TX seeks a Patient Services Coordinator to greet patients, schedule appointments, and manage front desk duties in the Medical/Radiation Oncology Front Office. This full-time role supports clinical staff and patients with a courteous, efficient service approach during a Monday–Friday 8:30 am–5:00 pm schedule.

The ideal candidate may be Level 1, 2, or Sr, with high school diploma and office experience; proficiency with Microsoft Office and scheduling software; and

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office products (Outlook, Word, Excel) required.
• Must complete required e-learning courses within 90 days of occupying the position.
• Level 2/ Sr: 18+ months front medical office receptionist experience with insurance forms and scheduling software.

Responsibilities

• Greet patients and visitors in a prompt, courteous, and professional manner.
• Check in patients, update demographics and insurance information.
• Collect co-pays, provide receipts, and schedule appointments.
• Answer inquiries, route calls, and relay messages to clinical staff.
• Maintain lobby area and filing of charts and forms.

Skills

High school diploma or equivalent

Receptionist or office experience

Proficiency with Microsoft Office

e-learning completion within 90 days

Education

High school diploma or equivalent

Tools

Scheduling software

Microsoft Office (Outlook, Word, Excel)

Job description

Texas Oncology in Weatherford, TX seeks a Patient Services Coordinator to greet patients, schedule appointments, and manage front desk duties in the Medical/Radiation Oncology Front Office. This full-time role supports clinical staff and patients with a courteous, efficient service approach during a Monday–Friday 8:30 am–5:00 pm schedule.

The ideal candidate may be Level 1, 2, or Sr, with high school diploma and office experience; proficiency with Microsoft Office and scheduling software; and