Oncology Front Desk Specialist – Patient Services

Texas Oncology; Weatherford (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Texas Oncology is seeking a Patient Services Coordinator to join the Medical/Radiation Oncology Front Office in Weatherford, TX. This full-time role supports patient intake, scheduling, and front desk operations with a Monday–Friday schedule, 8:30 am–5:00 pm.

Level 1–Sr consideration based on experience. The position emphasizes confidentiality, HIPAA compliance, and smooth patient flow within a busy oncology clinic.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel required.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination.
• Collects, proves for completeness, and files patient forms.
• Updates demographics and insurance information in the system.
• Collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages.
• Pages clinic personnel as appropriate.
• Communicates messages in an accurate and timely manner according to procedures.
• Checks patients out after examination. Schedules returning appointments in accordance with physician and/or office guidelines.
• Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
• Records patient cancellations and missed appointments; reschedules appointments.
• Notifies appropriate staff of the cancellation and makes note in patient chart.
• Provides general administrative support by filing charts and forms.
• Maintains lobby area in a neat and orderly manner.
• Maintains a legible supply of forms and appropriate office supplies required for daily activities.
• Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient’s records.
• Other duties as requested or assigned. May type memos and forms. No more than five high level duties.

Skills

Reception experience

Customer service

Microsoft Office (Outlook, Word, Excel

Education

High school diploma or equivalent

Tools

Outlook

Microsoft Word

Excel

Job description

Texas Oncology is seeking a Patient Services Coordinator to join the Medical/Radiation Oncology Front Office in Weatherford, TX. This full-time role supports patient intake, scheduling, and front desk operations with a Monday–Friday schedule, 8:30 am–5:00 pm.

Level 1–Sr consideration based on experience. The position emphasizes confidentiality, HIPAA compliance, and smooth patient flow within a busy oncology clinic.