Patient Services Coordinator - Front Desk & Scheduling

Multicare-Health-System; Auburn (WA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Generous PTO

Medical benefits

Retirement benefits

Job summary

MultiCare Auburn Medical Center in Auburn, WA is seeking a Patient Services Coordinator to serve as the first contact in outpatient clinics. You will manage patient records, schedule appointments, verify insurance, and coordinate transportation or interpreters as needed.

The role supports clinical flow, ensures timely care, and maintains accurate documentation. Requires a High School diploma and 1 year in a medical receptionist role; days schedule, Monday–Friday.

Qualifications

• High School diploma or GED equivalent required.
• One year experience as a medical receptionist or similar role preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Serve as the initial contact for patients in outpatient clinics.
• Update patient information and collect signatures on forms.
• Prepare charts and ensure tests and documents are in charts.
• Schedule appointments, including consultations and diagnostics.
• Arrange transportation and interpreters as needed.
• Verify insurance eligibility.
• Provide telephone coverage with strong customer service.
• Maintain efficient clinical flow and respond to patient requests.

Skills

Customer service

Medical terminology

Scheduling

Insurance verification

Phone handling

Education

High School diploma

Tools

EMR systems

Scheduling software

Job description

MultiCare Auburn Medical Center in Auburn, WA is seeking a Patient Services Coordinator to serve as the first contact in outpatient clinics. You will manage patient records, schedule appointments, verify insurance, and coordinate transportation or interpreters as needed.

The role supports clinical flow, ensures timely care, and maintains accurate documentation. Requires a High School diploma and 1 year in a medical receptionist role; days schedule, Monday–Friday.