Bilingual Patient Services Coordinator

MultiCare Health System; Yakima (WA); On-site; USD 28,000 - 39,000; Full time

Job summary

MultiCare Health System is seeking a Patient Services Coordinator to serve as the initial point of contact for patients at our outpatient clinics. The role supports clinical flow, scheduling, and documentation to ensure timely care.

Key requirements include a High School diploma or GED and bilingual English/Spanish; one year of medical receptionist experience is preferred. The position is a full-time day shift in our Yakima, WA clinics with competitive benefits.

Qualifications

• High School diploma or GED is required.
• One year experience as a medical receptionist or related field preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Updates patient information, provides required forms to complete and obtains signatures.
• Prepares charts for each clinical session and ensures lab results and documentation are in charts as appropriate.
• Schedules appointments including consultations and diagnostic appointments as requested and documents accordingly.
• Schedules transportation and interpreters for patients as needed.
• Verifies insurance eligibility as appropriate.
• Provides telephone coverage and uses good customer service for all callers.
• Completes forms as requested and responds to patient requests to maintain efficient flow.
• Maintains communication with the team to convey important patient care information.

Skills

Customer service

Bilingual EN/ES

Education

High School diploma or GED

Job description

MultiCare Health System is seeking a Patient Services Coordinator to serve as the initial point of contact for patients at our outpatient clinics. The role supports clinical flow, scheduling, and documentation to ensure timely care.

Key requirements include a High School diploma or GED and bilingual English/Spanish; one year of medical receptionist experience is preferred. The position is a full-time day shift in our Yakima, WA clinics with competitive benefits.