Patient Services Coordinator | Front Desk & Scheduling

MultiCare Health System; Auburn (WA); On-site; USD 30,307 - 42,705; Full time

Benefits offered by this job

Generous PTO

Competitive benefits

Job summary

MultiCare Auburn Medical Center is seeking a Patient Services Coordinator to be the first contact for patients at outpatient clinics. You will support clinical flow by updating records, preparing charts, and scheduling appointments with attention to patient care timelines.

Role emphasizes customer service, accurate data handling, and collaboration with clinical teams. Requires a High School diploma or GED; one year in a medical reception role is preferred, with knowledge of medical terminology a

Qualifications

• High School diploma or GED required.
• One year experience as a medical receptionist or related field preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Updates patient information, provides forms to complete and obtains signatures.
• Prepares charts and ensures lab results and documentation are in charts as appropriate.
• Schedules patients for appointments, including consultations and diagnostics as requested.
• Arranges transportation and interpreters as needed.
• Verifies insurance eligibility.
• Provides telephone coverage with strong customer service.
• Completes forms as requested.
• Responds to patient requests to maintain efficient clinical flow.
• Maintains professional communication with team about patient care and operations.
• Keeps awareness of changes in department procedures and stays competent on systems.
• Other duties as assigned.

Skills

Customer service

Medical terminology

Data entry

Education

High School diploma or GED

Tools

Electronic health records

Job description

MultiCare Auburn Medical Center is seeking a Patient Services Coordinator to be the first contact for patients at outpatient clinics. You will support clinical flow by updating records, preparing charts, and scheduling appointments with attention to patient care timelines.

Role emphasizes customer service, accurate data handling, and collaboration with clinical teams. Requires a High School diploma or GED; one year in a medical reception role is preferred, with knowledge of medical terminology a