Patient Scheduling & Care Coordination Specialist

Pacific Medical Centers; Seattle (WA); On-site; USD 32,000 - 39,000; Full time

Job summary

Pacific Medical Centers in Seattle, WA is seeking a front office clerical professional to support primary care and specialty departments. You will manage patient referrals, registrations, scheduling, and front-desk duties, including answering phones and greeting visitors.

Responsibilities include coordinating same-day appointments, interpreter arrangements, and basic clerical tasks. Experience in a medical setting and EPIC systems is preferred; strong customer service skills are essential for

Qualifications

• 1 year of experience in a Medical/healthcare setting.
• 2 years of experience in a Customer Service role.
• 6 months of recent receptionist or front desk experience.

Responsibilities

• Manage patient referrals and registration where applicable.
• Schedule appointments and coordinate multiple same-day visits across disciplines.
• Answer phones and greet visitors; provide clerical support and customer service.
• Order/maintain office supplies; provide back-up support; collect co-payments.

Skills

Customer service

Front desk

Phone handling

Scheduling

Interpreter coordination

Co-pay collection

Tools

EPIC

Job description

Pacific Medical Centers in Seattle, WA is seeking a front office clerical professional to support primary care and specialty departments. You will manage patient referrals, registrations, scheduling, and front-desk duties, including answering phones and greeting visitors.

Responsibilities include coordinating same-day appointments, interpreter arrangements, and basic clerical tasks. Experience in a medical setting and EPIC systems is preferred; strong customer service skills are essential for