Patient Services Coordinator - Front Desk

Altus Community Healthcare; Waco (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Altus Community Healthcare in Texas seeks an Administrative Assistant to support front desk operations, greet patients, verify demographic and insurance information, and route calls. This role maintains daily logs, handles basic clerical tasks, and assists in daily deposits.

You will manage cash and payments, process patient data, file charts, and prepare reports while upholding HIPAA standards and a high level of customer service. The position is full-time and on site at our campus in Waco.

Qualifications

• High school diploma or equivalent required.
• 1-3 years office experience in a health care setting preferred.
• Excellent communication skills with customers and staff.
• Ability to understand basic medical terminology and document accurately.

Responsibilities

• Stand and greet patients in a friendly, professional manner.
• Routinely check and respond to work e-mail.
• Document demographic, insurance, and financial information in the system.
• Maintain patient charts including creating files, scanning, filing, and organizing.
• Photocopy records for billing purposes.
• Answer, screen, and direct incoming phone calls and collect co-payments.

Skills

Customer service

Communication

Medical terminology

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Altus Community Healthcare in Texas seeks an Administrative Assistant to support front desk operations, greet patients, verify demographic and insurance information, and route calls. This role maintains daily logs, handles basic clerical tasks, and assists in daily deposits.

You will manage cash and payments, process patient data, file charts, and prepare reports while upholding HIPAA standards and a high level of customer service. The position is full-time and on site at our campus in Waco.