Patient Services Coordinator - Front Desk

Aultman Health Foundation; Orrville (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Aultman Health Foundation is seeking a front desk/administrative assistant to greet patients, verify demographic and insurance information, collect copays, and print fee tickets and SOF forms. The role requires good communication and ability to work independently in a busy health care setting.

Responsibilities include confirming insurance details, scheduling tests, posting charges, managing waiting area, and supporting the Practice Coordinator or Manager with daily office tasks.

Qualifications

• High school graduate required.
• General computer knowledge required.
• Basic typing skills required.
• Good health as shown by infrequent absenteeism.
• Ability to communicate well with a variety of clients in mature, courteous, professional manner.
• Ability to function independently with frequent interruptions.

Responsibilities

• Greets consumers in a pleasant, professional manner.
• Verifies demographic, referring physician, and insurance information by phone or in person.
• Identifies insurance that needs precertification or authorization and ensures it is obtained.
• Collects copays from patients.
• Verifies cash in drawer on opening and closes out cash drawer in evening.
• Schedules tests at appropriate site.
• Notifies staff when supplies are low.
• Runs fee tickets, day sheets, and SOF forms.
• Completes appropriate forms.
• Monitors waiting area for supplies and neatness.
• Schedules follow-up appointments and necessary tests.
• May post charges and co-pays and send reminders.
• Performs other duties as assigned.

Skills

High school diploma

General computer knowledge

Basic typing skills

Good health

Communication skills

Independent work

Education

High school diploma

Job description

Aultman Health Foundation is seeking a front desk/administrative assistant to greet patients, verify demographic and insurance information, collect copays, and print fee tickets and SOF forms. The role requires good communication and ability to work independently in a busy health care setting.

Responsibilities include confirming insurance details, scheduling tests, posting charges, managing waiting area, and supporting the Practice Coordinator or Manager with daily office tasks.