Patient Services Coordinator – Front Desk

Talentify; Farmingville (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401k savings plan

Job summary

CityMD is seeking a Patient Service Representative to warmly greet patients and coordinate intake at our clinics. You will register patients, gather and verify insurance information, and route questions to the appropriate team to ensure timely patient flow.

The role emphasizes exceptional customer service, strong communication, and accurate data entry in a fast-paced environment. Bilingual skills and proficiency with EHR/PM systems are valued.

Qualifications

• High School degree or GED required.
• Strong verbal, written and interpersonal communication skills.
• Experience in high-volume service industry preferred.
• Detail-oriented and a team player.
• Typing ~55 wpm.
• Flexible and adaptable to change.
• Bilingual skills preferred depending on site location.

Responsibilities

• Greet and welcome patients.
• Organize patient intake and appointments.
• Enter/update patient information in the system.
• Assist patients with form completion.
• Scan, update and file medical records.
• Answer calls and questions promptly.
• Process insurance information and verify eligibility.
• Handle cash and co-pays accurately.
• Provide outstanding patient service.
• Inform site manager about wait times and inquiries.

Skills

Customer service

Communication

Typing 55 wpm

Detail-oriented

Adaptability

Bilingual

Education

High School Diploma or GED

Tools

EHR experience

Practice Management System

Job description

CityMD is seeking a Patient Service Representative to warmly greet patients and coordinate intake at our clinics. You will register patients, gather and verify insurance information, and route questions to the appropriate team to ensure timely patient flow.

The role emphasizes exceptional customer service, strong communication, and accurate data entry in a fast-paced environment. Bilingual skills and proficiency with EHR/PM systems are valued.