Patient Service Coordinator — Front Desk, Healthcare

CityMD; Cutchogue (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

CityMD in New York is seeking a Patient Service Representative (PSR) to warmly greet patients, register them, and coordinate intake with the care team. You will handle phone inquiries, verify insurance, collect co-pays, and ensure accurate data in the patient records system to support timely care.

We value a friendly, fast, and precise approach in a high-volume setting. The role requires excellent communication, attention to detail, and comfort with computer systems, with bilingual abilities a

Qualifications

• Greet patients warmly and provide service with a smile.
• Register patients and coordinate intake with the team.
• Enter/update patient information accurately in the system.
• Scan, update and file medical records as needed.
• Answer phones promptly and assist with questions about visits or insurance.
• Process insurance information, verify eligibility, and handle co-pays.

Responsibilities

• Greet patients and welcome visitors.
• Organize patient intake and coordinate appointments.
• Enter/update patient information in the system.
• Scan/update/FILE medical records.
• Answer calls promptly and politely.
• Process insurance information and collect co-pays.

Skills

High-volume service

Communication skills

Detail oriented

Bilingual

Computer proficiency

Typing 55 wpm

Education

High School Diploma or GED

Tools

Medical office software

Billing systems

Job description

CityMD in New York is seeking a Patient Service Representative (PSR) to warmly greet patients, register them, and coordinate intake with the care team. You will handle phone inquiries, verify insurance, collect co-pays, and ensure accurate data in the patient records system to support timely care.

We value a friendly, fast, and precise approach in a high-volume setting. The role requires excellent communication, attention to detail, and comfort with computer systems, with bilingual abilities a