Patient Services Coordinator - Day Shifts (No Weekends)

Center for Vein Restoration; Austin (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

401k program

Paid time off

Job summary

Center for Vein Restoration in Austin, TX is seeking a full-time Patient Services Representative for day shifts (6:30am–5:00pm). You will greet patients, check in/out, and help with scheduling, payments, and chart updates in NextGen/EHR, ensuring HIPAA-compliant records.

The role requires at least 1 year of administrative or customer service experience, reliable transportation to clinics, and willingness to travel to CVR clinics; salary is $18.00–$20.00 per hour plus benefits.

Qualifications

• Minimum 1 year administrative or customer service experience.
• Must have reliable transportation to clinics that may not be accessible by public transportation.
• Must be able to travel to CVR Clinics.

Responsibilities

• Patient Service Representatives greet patients in a friendly and professional manner and check in/out
• Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members
• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
• The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
• Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes
• Review future schedules to confirm that all patients have been preauthorized for treatment
• The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen
• Collect necessary paperwork for patient appts such as authorizations, referrals, etc.
• Collect copays and patient balances at time of service
• Schedule and confirm appointments; collect email addresses from patients

Skills

Administrative experience

Customer service

Education

High School

Job description

Center for Vein Restoration in Austin, TX is seeking a full-time Patient Services Representative for day shifts (6:30am–5:00pm). You will greet patients, check in/out, and help with scheduling, payments, and chart updates in NextGen/EHR, ensuring HIPAA-compliant records.

The role requires at least 1 year of administrative or customer service experience, reliable transportation to clinics, and willingness to travel to CVR clinics; salary is $18.00–$20.00 per hour plus benefits.