Patient Services Coordinator - Day One Benefits

AdventHealth; Hendersonville (NC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Hendersonville, NC is seeking a front desk/patient services associate to support patient access and administrative workflows. The role includes greeting patients, collecting documentation, scheduling visits, handling calls, and processing payments in a timely, friendly manner.

The position requires a High School Grad or equivalent and preferred 1+ years of related experience. Full-time daytime hours are offered at the Hendersonville location, with a comprehensive benefits package.

Qualifications

• High School Grad or equivalent is required.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls promptly with proper documentation.
• Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments to minimize no-shows.
• Obtains and distributes patient records and insurance authorizations; notifies patients of status.
• Collects copays and other payments per department policy.
• Establishes patient payment plans as needed.
• Processes patient referrals accurately and timely.

Education

High School Grad

Job description

AdventHealth in Hendersonville, NC is seeking a front desk/patient services associate to support patient access and administrative workflows. The role includes greeting patients, collecting documentation, scheduling visits, handling calls, and processing payments in a timely, friendly manner.

The position requires a High School Grad or equivalent and preferred 1+ years of related experience. Full-time daytime hours are offered at the Hendersonville location, with a comprehensive benefits package.