Patient Care Associate - Surgical Clinic (Day Shift)

AdventHealth; Hendersonville (NC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Benefits from Day One

PTO from Day One

403-B Retirement

Parental Leave (4 weeks)?

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Hendersonville, NC is seeking a patient access/clerical team member to support check-in, scheduling, and coordination of patient care. You will verify insurance, collect payments, and ensure a smooth patient flow throughout the day.

The role requires excellent customer service, strong communication in English, and the ability to multi-task in a busy clinical setting. This full-time position offers benefits, development opportunities, and a community-focused team at AdventHealth.

Qualifications

• Excellent customer service available to patients and colleagues.
• Clear communication in English, both written and spoken.
• Ability to operate basic office equipment and a computer.
• Able to build rapport with patients and staff from diverse backgrounds.
• Capable of multi-tasking in a fast-paced clinical environment.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Verify and collect copays and balances.
• Schedule appointments and handle referrals and prior authorizations.
• Prepare exam rooms and assist with cleanliness and disinfection per policy.
• Support patient flow and timely communication of delays.

Skills

Customer service

English communication

Computer skills

Interpersonal skills

Multi-tasking

Critical thinking

EMT program

Phlebotomy program

Education

High School Diploma or equivalent

Job description

AdventHealth in Hendersonville, NC is seeking a patient access/clerical team member to support check-in, scheduling, and coordination of patient care. You will verify insurance, collect payments, and ensure a smooth patient flow throughout the day.

The role requires excellent customer service, strong communication in English, and the ability to multi-task in a busy clinical setting. This full-time position offers benefits, development opportunities, and a community-focused team at AdventHealth.