Patient Services Coordinator: Data Entry, Scheduling & Front Desk

Elite-Therapy-Solutions; Greenville (SC); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

AD&D insurance

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Elite Integrated Therapy Centers in Greenville, SC seeks a dedicated Patient Services Representative to join our team and support new patients and initial evaluations.

The role emphasizes accurate data gathering, scheduling per client instructions, and managing authorizations while delivering courteous service to both internal and external customers. This full-time, in-person position offers comprehensive benefits.

Qualifications

• Experience gathering and inputting critical data for new patients and evaluations.
• Scheduling patients per client instructions.
• Maintaining authorizations and insurance verifications.
• Ability to handle upset patients and maintain confidentiality.

Responsibilities

• Plan daily work with team lead.
• Answer phones promptly and route messages.
• Distribute messages and document in patient accounts.
• Communicate emergency information to clients.
• Perform daily closing procedures.
• Maintain weekly self-assessment with team leader.
• Complete assigned daily tasks.
• Perform other duties as assigned.

Skills

Customer service

Phone etiquette

Communication skills

Problem solving

Tools

Access

Excel

Outlook

Word

HR Systems

Job description

Elite Integrated Therapy Centers in Greenville, SC seeks a dedicated Patient Services Representative to join our team and support new patients and initial evaluations.

The role emphasizes accurate data gathering, scheduling per client instructions, and managing authorizations while delivering courteous service to both internal and external customers. This full-time, in-person position offers comprehensive benefits.