Patient Services Coordinator: Compassion & Scheduling

Leaps-; Corona (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Leaps & Bounds seeks a Patient Service Representative to deliver warm, professional care from inquiry to discharge. You will coordinate with clinicians, educate patients on portal use, and ensure accurate billing and scheduling while maintaining HIPAA standards.

The role requires 3+ years in a medical setting, flexibility for mornings, evenings, weekends, and holidays, and strong organizational skills to manage multiple tasks in a fast-paced environment.

Qualifications

• 3+ years in a medical setting.
• Flexibility to work weekends, evenings, and holidays.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team.
• Professional conduct and HIPAA awareness.

Responsibilities

• Provide direct, friendly customer service via phone, email, and in person.
• Educate on policies and ensure compliance.
• Coordinate with clinicians to support productive sessions.
• Promote events and secure participation.
• Onboard patients, verify insurance, and set up accounts in Raintree.

Skills

Patient service

HIPAA

Communication

Teamwork

Problem solving

Multitasking

Tools

Raintree

MS Word

MS Excel

PowerPoint

Outlook

Job description

Leaps & Bounds seeks a Patient Service Representative to deliver warm, professional care from inquiry to discharge. You will coordinate with clinicians, educate patients on portal use, and ensure accurate billing and scheduling while maintaining HIPAA standards.

The role requires 3+ years in a medical setting, flexibility for mornings, evenings, weekends, and holidays, and strong organizational skills to manage multiple tasks in a fast-paced environment.