Patient Services Coordinator: Clinic Front Desk & Billing

Baptist Memorial Health Care Corporation; Memphis (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Baptist Memorial Health Care Corporation is seeking a Coordinator-Customer Service to serve as the first point of contact for patients and visitors. The role coordinates and directs the office activities of the physician practice, may assist with financial counseling and collect co-pays, co-insurances, and balances.

It involves appointment scheduling and accurate data entry to support billing and care delivery.

Qualifications

• One year of experience in a physician practice or clinic.
• Associates Degree in medical field or related area.
• Current knowledge of medical terminology.

Responsibilities

• Verifies insurance and communicates with carriers for reimbursement.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Promotes customer satisfaction with professional communication.
• Answers telephones and directs messages to maintain workflow.
• Schedules appointments and collects demographic and insurance data.
• Maintains organized records to ensure confidentiality.
• Completes assigned goals.

Skills

Customer relations

Windows basics

Medical terminology

Education

Associates Degree

Tools

Windows applications

Job description

Baptist Memorial Health Care Corporation is seeking a Coordinator-Customer Service to serve as the first point of contact for patients and visitors. The role coordinates and directs the office activities of the physician practice, may assist with financial counseling and collect co-pays, co-insurances, and balances.

It involves appointment scheduling and accurate data entry to support billing and care delivery.