Clinic Patient Services & Billing Coordinator

Baptist Memorial Health Care Corporation; Bluecutt Estates (MS); On-site; USD 32,000 - 48,000; Full time

Job summary

Baptist Memorial Health Care Corporation seeks a Coordinator-Customer Service to serve as the first point of contact for patients and visitors in a physician practice. You will coordinate office activities, verify insurance, collect co-pays, schedule appointments, and assist with financial counseling to ensure a smooth clinic experience for patients and staff.

The role requires strong customer service and communication skills, knowledge of medical terminology, and experience with a practice

Qualifications

• Minimum one year experience in a physician practice or clinic.
• Associates degree or medical trade program completion.
• Current knowledge of medical terminology and insurance verification.

Responsibilities

• Verifies insurance and communicates with carriers for reimbursement purposes.
• Performs daily cash close and reconciles balances.
• Schedules appointments and collects demographics and insurance data in the practice management system.
• Provides excellent customer service while maintaining confidentiality and a professional demeanor.
• Enter charges into the practice management system and ensure accuracy.
• Provides financial counseling and collects co-pays when appropriate.
• Answers phones and routes messages to maintain workflow.

Skills

Customer service

Communication skills

Professionalism

Attention to detail

Education

Associates degree

Tools

Windows

Practice management system

Job description

Baptist Memorial Health Care Corporation seeks a Coordinator-Customer Service to serve as the first point of contact for patients and visitors in a physician practice. You will coordinate office activities, verify insurance, collect co-pays, schedule appointments, and assist with financial counseling to ensure a smooth clinic experience for patients and staff.

The role requires strong customer service and communication skills, knowledge of medical terminology, and experience with a practice