Outpatient Clinic Front Desk & Admin Specialist

CH01 CHE Fresenius Medical Care (Schweiz) AG; Sayre (Bradford County); On-site; USD 32,000 - 42,000; Full time

Job summary

Fresenius Medical Care is seeking a receptionist/secretary to join one of our outpatient or hospital facilities. You will be the welcoming face and provide administrative support to maintain clinic operations and patient care.

Responsibilities include greeting patients, managing appointments, handling mail, scheduling travel, and maintaining confidentiality. The role involves coordinating with clinical staff and other departments to ensure smooth patient flow.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience.
• Experience with Microsoft Word, Excel and PowerPoint preferred.

Responsibilities

• Answering telephone and routing calls.
• Greet patients and guests professionally.
• Maintain a clean, professional front desk environment.
• Manage reception area and waiting room.
• Distribute incoming mail.
• Obtain signatures for admissions data per FMCNA policies.
• Ensure patient confidentiality at all times.
• Schedule and register patients; maintain records for hospitalizations and travel.
• Prepare medical records for transmission and organize patient travel arrangements.
• Coordinate with Clinical Manager on transfers and admissions paperwork.

Skills

Office procedures

MS Office

Adaptability

Professionalism

Communication

Resourcefulness

Organization

Time management

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Medical Care is seeking a receptionist/secretary to join one of our outpatient or hospital facilities. You will be the welcoming face and provide administrative support to maintain clinic operations and patient care.

Responsibilities include greeting patients, managing appointments, handling mail, scheduling travel, and maintaining confidentiality. The role involves coordinating with clinical staff and other departments to ensure smooth patient flow.