Patient Services Coordinator (Check-In, Scheduling & EHR)

Chcsct; Seguin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Chcsct seeks a Customer Service Representative to support the Seguin Family Practice Center. The role covers clerical duties, patient registration, record preparation and maintenance, release of patient information, appointment scheduling, and data entry into Electronic Health Records (EHR).

The CSR will deliver exceptional customer service, assist with checking in/out patients, and verify insurance eligibility in a fast-paced clinic.

Qualifications

• Clerical support in patient registration and records
• Experience with data entry into EHR systems
• Ability to verify insurance eligibility in a clinical setting

Responsibilities

• Provide exceptional customer service by promptly responding to inquiries, resolving issues, and ensuring customer satisfaction.
• Provides clerical support to departments in patient registration and related tasks.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with internal teams to address customer needs and provide timely solutions.
• Release of patient information and scheduling of appointments.
• Data entry of client information into Electronic Health Records (EHR).

Job description

Chcsct seeks a Customer Service Representative to support the Seguin Family Practice Center. The role covers clerical duties, patient registration, record preparation and maintenance, release of patient information, appointment scheduling, and data entry into Electronic Health Records (EHR).

The CSR will deliver exceptional customer service, assist with checking in/out patients, and verify insurance eligibility in a fast-paced clinic.