Patient Services Coordinator

Beth Israel Lahey Health; Winchester (VA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health in Winchester, VA is hiring a patient-focused front desk/registration specialist for an outpatient unit. You will greet patients, collect demographic information, verify eligibility, and coordinate with providers to ensure smooth service flow.

The role requires a high school diploma or GED, 0–1 year related experience, and basic computer skills. This full-time position offers a base hourly pay in the stated range and supports patient-centered care with a supportive team.

Qualifications

• Required: High School diploma or GED; 0–1 year related work experience.
• Preferred: Associate’s degree.
• Competencies include written and oral communication, customer service, and teamwork.

Responsibilities

• Communicates with patients, staff and public in person or by phone in a courteous, helpful manner and provides directions.
• Takes complete and accurate information from patients and facilitates communication to providers.
• Prepares schedules, medical records and documents; maintains patient confidentiality at all times.
• Performs check-in, registration and verification of demographic and financial information per center policies; collects co-payments as standards.
• Directs patients to next service area and supports timely flow of the practice.

Skills

Customer service

Written communications

Oral communications

Team work

Education

High School diploma or GED

Associate’s degree preferred

Tools

Computer basics

Web-based applications

Job description

Beth Israel Lahey Health in Winchester, VA is hiring a patient-focused front desk/registration specialist for an outpatient unit. You will greet patients, collect demographic information, verify eligibility, and coordinate with providers to ensure smooth service flow.

The role requires a high school diploma or GED, 0–1 year related experience, and basic computer skills. This full-time position offers a base hourly pay in the stated range and supports patient-centered care with a supportive team.