Patient Services Coordinator

BROOKS EYE CENTER; Plano (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Paid time off

Vision insurance

Employee discount

Life insurance

Job summary

BROOKS EYE CENTER in Plano, Texas is seeking a Patient Services Coordinator to manage patient check-outs and schedule appointments. You will greet patients, collect their information and payments, and ensure accurate data entry into our electronic medical record system.

The ideal candidate must possess strong customer service skills and experience in practice management software. This is an in-person role, Monday to Friday from 7:30 AM to 5:00 PM, offering a comprehensive benefits package including health and dental insurance.

Qualifications

• Proficient in typing with basic computer skills.
• Experience in customer service and practice management.
• Ability to work in a team and handle patient information.

Responsibilities

• Greet and check out patients at registration.
• Schedule appointments and collect payments.
• Input patient data accurately into the EMR system.

Skills

Customer service

Typing and basic computer literacy

Practice management software

Fluency in Spanish

Education

Minimum 1 year of customer service experience

Minimum 1 year as a medical receptionist

Job description

Overview

The Patient Services Coordinator is accountable and responsible for checking out patients at the completion of their appointment. Duties include greeting patients at registration, confirming details, collecting patient information and payments, and scheduling appointments in practice management and electronic medical record software. The role requires a positive attitude and strong customer service skills.

Role and Responsibilities

• Consistently demonstrate the organization’s mission, core values, and policies.
• Know and adhere to all laws and regulations pertaining to patient health, safety, and medical information.
• Facilitate patients through the check‑out process.
• Schedule and collect payment.
• Input and scan patient data accurately into the EMR system.
• Participate in department meetings.

Qualifications and Education Requirements

• Proficient in typing and basic computer literacy.
• Experience with practice management software.
• Customer service experience.
• Minimum 1 year of customer service experience (required).
• Minimum 1 year of experience as a medical receptionist (preferred).

Preferred Skills

• Knowledge of health insurance benefit plans, copays, deductibles, and coinsurance.
• Flexibility to adjust schedule when needed.
• Ability to work with a team and possibly travel to other locations.
• Fluency in Spanish (preferred).

Ideal Candidate

• Dependable.
• People‑oriented.
• Adaptable/flexible.
• Detail‑oriented.
• Autonomous and independent.

Schedule

Monday to Friday 7:30 AM – 5:00 PM.

Work Location

In person.

Work Remotely

No.

Benefit Conditions

Waiting period may apply.

Benefits

• 401(k) and 401(k) matching.
• Dental insurance.
• Employee discount.
• Health insurance.
• Life insurance.
• Paid time off.
• Vision insurance.