Patient Relations CoordinatorReceptionist

Jeffrey P Haggquist Do PLLC; Washington (District of Columbia); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

401(k) matching

Flexible schedule

Job summary

Jeffrey P Haggquist Do PLLC is seeking a Patient Relations and Billing Coordinator to manage revenue cycle and insurance billing while delivering top-notch patient service. The role requires reliability, initiative, and strong communication in a busy clinic environment.

Responsibilities include coordinating billing, scheduling, chart preparation, and supporting clinic operations. Open to growth opportunities in healthcare administration and related areas; full-time schedule with weekday hours.

Qualifications

• High school diploma or GED required.
• Experience in healthcare or related field preferred.
• Proficiency with Microsoft Office and online applications.
• Experience using EMR/EHR or appointment scheduling software.
• Experience with medical billing and coding.

Responsibilities

• Coordinate revenue cycle, insurance billing, and front desk operations.
• Provide friendly service at patient check-in and check-out.
• Schedule appointments and communicate with patients in person and over the phone.
• Prepare and organize patient charts.
• Contribute to the turnaround and upkeep of examination rooms.
• Maintain confidentiality and security of patient information.

Skills

Communication skills

Customer service

Scheduling

Attention to detail

Microsoft Office

Education

High school diploma or GED

Bachelor's Degree (preferred)

Healthcare related training/certificates

Tools

EMR/EHR software

Appointment scheduling software

Online applications

Job description

Benefits

• Health insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible schedule

Job Description

The Patient Relations and Billing Coordinator provides excellent communication with our patients, coordinates revenue cycle and medical insurance billing, delivers administrative support to clinic leadership, and assists with clinic operations. As a key player in our day‑to‑day operations, reliability and conscientiousness are critical in this role. You will be successful in this position if you:

• Are driven to learn, grow and take initiative
• Like to think creatively and work collaboratively to improve processes and systems
• Find satisfaction in being reliable, timely and professional
• Perform work with consistency, organization and attention to detail
• Bring warmth and enthusiasm to interactions with others
• Communicate clearly, both in speaking and writing
• Like working in a busy, collaborative and social setting

This position is directly supervised by the Practice Administrator and works closely with all members of the staff.

This is a full-time position. Our clinic is open 7:30 am-6:00 pm Monday - Friday. We would create your schedule (typically an 8-hour shift) in coordination with the schedules of other administrative staff members.

Key responsibilities of this position include

• Coordinate revenue cycle, insurance billing and front desk operations
• Provide friendly service at patient check‑in and check‑out
• Schedule appointments and communicate with patients in person and over the phone
• Prepare and organize patient charts
• Contribute to the turnaround and upkeep of examination rooms
• Maintain confidentiality and security of patient information

In this role you will have the opportunity to take initiative and apply your talents and skills. Beyond these key areas of responsibility, we can accommodate your professional interests and desire to expand your skill set. Areas of opportunity to complete special projects can include:

• Physician or physical therapist shadowing
• Social media/marketing
• Healthcare administration/health insurance billing, revenue cycle/financial management
• Interior design/property management
• Information technology/health information management.

Education & Experience

Required Qualifications

• High school diploma or GED
• At least one previous role or educational attainment related to healthcare
• Computer fluency, including Microsoft Office and online applications

Preferred Qualifications

• Bachelor's Degree
• Certificates/courses completed related to health insurance billing or medical field skills
• Experience in a healthcare and/or customer service setting
• Experience using EMR/EHR or appointment scheduling software
• Experience with medical billing and coding

Benefits and Compensation

• Pay: $19-22 per hour
• Health insurance coverage (several plans available)
• Paid vacation, holiday and sick leave
• 401k employer matching retirement plan
• Professional development training opportunities

Team culture is collaborative, wellness‑oriented, growth‑oriented, and committed to diversity and inclusion