Patient Services Coordinator

OneOncology; Lauderdale Lakes, Florida, United States, Northern America, Americas; Hybrid; USD 32,000 - 52,000; Full time

Job summary

SunState Medical Specialists, part of OneOncology, seeks a Patient Services Specialist in Lauderdale Lakes, FL. You will provide front-line administrative support to staff, patients and physicians to ensure professional, efficient service and accurate records.

Responsibilities include answering calls, scheduling appointments, handling billing questions, directing patient flow, maintaining waiting areas, and ensuring privacy compliance while supporting the clinic team.

Qualifications

• High school diploma or equivalent.
• Administrative experience in a busy, customer-focused environment, medical preferred.
• Strong organization and communication skills, with the ability to liaise with internal and external stakeholders.
• Knowledge of patient billing systems and related funding mechanisms.

Responsibilities

• Provide administrative support to staff, patients and physicians.
• Maintain patient records and ensure privacy compliance.
• Schedule physician appointments and manage availability.
• Answer calls and respond to queries promptly.
• Direct patient flow and manage waiting areas.
• Assist with billing questions and insurance payments.

Skills

Customer Service

Organization

Communication

Medical office experience

Billing support

Education

High School Diploma

Tools

Microsoft Office

Clinical administration systems

Job description

SunState Medical Specialists, part of OneOncology, seeks a Patient Services Specialist in Lauderdale Lakes, FL. You will provide front-line administrative support to staff, patients and physicians to ensure professional, efficient service and accurate records.

Responsibilities include answering calls, scheduling appointments, handling billing questions, directing patient flow, maintaining waiting areas, and ensuring privacy compliance while supporting the clinic team.