Patient Experience Specialist

OneOncology; Florida; In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

SunState Medical Specialists, part of OneOncology, seeks a Patient Services Specialist to provide administrative support for staff, patients and physicians to ensure a high-quality, professional service.

Responsibilities include managing patient flow, answering calls, assisting with billing questions, scheduling appointments, maintaining records, and helping with referrals. Requires a high school diploma and strong organization and communication skills.

Competenze

• High School Diploma or equivalent
• Demonstrated administrative experience in a busy, customer-focused environment
• Strong organization and communication skills
• Ability to handle urgent matters and manage time-critical appointments

Mansioni

• Provide administrative and general support to staff, patients, and physicians
• Manage patient flow and respond to inquiries with privacy compliance
• Answer telephone calls promptly and handle patient questions about billing and insurance
• Schedule physician appointments and ensure patient records are complete
• Maintain and improve waiting and staff areas, restock supplies, and manage document records

Descrizione del lavoro

SunState Medical Specialists, part of OneOncology, seeks a Patient Services Specialist to provide administrative support for staff, patients and physicians to ensure a high-quality, professional service.

Responsibilities include managing patient flow, answering calls, assisting with billing questions, scheduling appointments, maintaining records, and helping with referrals. Requires a high school diploma and strong organization and communication skills.