Patient Services Coordinator

Allergy Partners; Greenville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Paid Time Off

Paid Holidays

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

Health Savings Account (HSA)

Job summary

Allergy Partners is seeking a Patient Service Representative to register patients, answer calls, and prepare the office for daily operations. You will schedule appointments, collect payments, and post charges while balancing daily transactions per policy.

The role requires experience in medical office or customer service, strong communication skills, and familiarity with practice management and EMR systems. A positive, patient-focused approach is essential in a fast-paced environment.

Qualifications

• Minimum of two years of experience in a medical office or customer service position.
• Proven success asking for payment, balancing a cash drawer, and handling transactions.
• Familiarity with scheduling and rearranging appointments efficiently.
• Knowledge of practice management and electronic health record software (GE Centricity is a plus).
• Bi-lingual is a plus, not required.

Responsibilities

• Answer the telephone professionally and direct calls; schedule patient appointments.
• Verify demographics and insurance information; ensure data is up to date in the system.
• Collect payments at the time of service and post charges accurately.
• Balance daily transactions and prepare deposits; close the office daily per policy.
• Assist in other front-office duties as requested by the Practice Manager.

Skills

Cash handling

Customer service

Scheduling

HIPAA compliance

Communication skills

Education

High school diploma

Tools

GE Centricity

Practice management software

Electronic Health Record (EMR)

Job description

Allergy Partners is seeking a Patient Service Representative to register patients, answer calls, and prepare the office for daily operations. You will schedule appointments, collect payments, and post charges while balancing daily transactions per policy.

The role requires experience in medical office or customer service, strong communication skills, and familiarity with practice management and EMR systems. A positive, patient-focused approach is essential in a fast-paced environment.