Patient Services Coordinator

GSPP Rehabilitation; Forest Park (PA); On-site; USD 32,000 - 38,000; Full time

Job summary

GSPP Rehabilitation in New Britain, PA, is seeking a full-time front desk/patient services role to support daily clinic operations. The position involves greeting visitors, collecting intake information, scheduling appointments, and coordinating with clinical staff to ensure a smooth patient flow.

Responsibilities include verifying insurance, processing authorizations, managing medical records, and assisting billing with denials as needed.

Qualifications

• High School Diploma required.
• Associate's Degree preferred.
• IDX Certification required.

Responsibilities

• Greet visitors, ascertain purpose of visit and direct them to staff.
• Maintain a positive disposition to ensure a good patient experience.
• Schedule, cancel, and confirm patient appointments.
• Verify insurance and obtain authorizations and explain patient responsibility forms.
• Manage medical records and confidential documentation.

Skills

AIDET communication

Customer service

Professionalism

Education

High School Diploma

Associate's Degree

Tools

Sunrise Billing system

Job description

GSPP Rehabilitation in New Britain, PA, is seeking a full-time front desk/patient services role to support daily clinic operations. The position involves greeting visitors, collecting intake information, scheduling appointments, and coordinating with clinical staff to ensure a smooth patient flow.

Responsibilities include verifying insurance, processing authorizations, managing medical records, and assisting billing with denials as needed.