Patient Services Coordinator — Medical Front Desk

GI Alliance; Bridgeport (CT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Connecticut GI, a division of GI Alliance, is seeking a full-time Front Desk Coordinator for the Bridgeport Care Center. You will schedule visits, confirm appointments, and manage insurance/demographic details while providing excellent patient service.

Requires high school diploma, 3+ years medical front desk experience, and familiarity with EMR systems (Epic preferred). In-person work schedule 8:15am–4:45pm, Monday–Friday, with competitive benefits.

Qualifications

• High School Diploma or GED required.
• 3+ years of professional experience.
• Front desk experience in a medical setting is preferred.
• Experience with an EMR system is ideal; Epic experience a plus.

Responsibilities

• Schedule office visits and confirm appointments.
• Update patient insurance and demographic information.
• Answer incoming calls and document using the EMR.
• Monitor schedules and assist with insurance authorizations when needed.

Skills

Verbal and written communication

Problem-solving

Interpersonal and customer service

3+ years professional experience

Front desk in medical setting

Education

High School Diploma or GED

Tools

EMR/Epic experience

Microsoft Office

Job description

Connecticut GI, a division of GI Alliance, is seeking a full-time Front Desk Coordinator for the Bridgeport Care Center. You will schedule visits, confirm appointments, and manage insurance/demographic details while providing excellent patient service.

Requires high school diploma, 3+ years medical front desk experience, and familiarity with EMR systems (Epic preferred). In-person work schedule 8:15am–4:45pm, Monday–Friday, with competitive benefits.